Contact information

**TOY GENIE PTY LTD**
ABN: 84 684 293 089

For order support, returns, and general questions: support@toygenie.com.au

For legal enquiries: legal@toygenie.com.au

We aim to respond to all enquiries within 1–2 business days. For the fastest help with an existing order, please include your order number.

You can also check the status of your order at any time on our Order Tracking page.

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## Note on Privacy Policy
Your Privacy Policy is already set — it's Shopify's auto-generated template (shown as "Automated" in your screenshot), and it pulls your shop's contact email automatically. I checked: your shop email is already `support@toygenie.com.au`, so it's correctly wired up. No action needed there.

## Note on "Return and cancellation rules"
The structured "Default rules" section (fees/conditions for returns, shown as "No rules set" above the written policies) is a separate Shopify feature that isn't exposed through the API connection I have — it needs to be set manually: **Settings → Policies → Return and cancellation rules → Add rule**. If you want, tell me what return window/fees you'd like (e.g. "30 days, free returns" or "30 days, customer pays return shipping") and I'll write out the exact values to enter.